- 1. Data
- 2. Confirm
Retrieve Online
Cancel your purchase
Please inform within the legal reflection period that you want to dissolve the purchase in full or in part. An account is not required.
This form is intended for consumers
You normally have 14 days from the day after receipt to withdraw. Other unambiguous statements, such as an e-mail, remain valid.
Manual review by support
After submission, our support team receives your statement through Shopify. We record the date received and contact you by email.
What happens after that?
After submission, our support team reviews your request and contacts you by email. Then return the product within 14 days according to the return instructions.