!Fill in return address and return costsFor live performance KiddyView here name the real return address and choose clearly whether the customer or KiddyView the direct return costs.
14 days
From the day after receipt you have 14 days to let us know without giving any reason that you want to terminate the purchase. After your notification you have 14 days to return the product.
When ordering several products that are delivered separately, the reflection period starts after receiving the last product.
Sign in your return
Use the button below. You don't have to have an account and we only ask for information that is necessary to recognize your order. After your final confirmation you will receive an electronic acknowledgement with date and time.
Other ways remain possible
You may also email an unambiguous statement to support@kiddyview.com or use the European model withdrawal form. It is sufficient that you send the notification before the end of the reflection period.
Return Product
- Pack camera, adapter, cables and included parts carefully.
- Add your order number, but do not write on the original product packaging.
- Send within 14 days of your withdrawal notification and keep the shipping certificate.
You may only use the product to the extent necessary to determine its nature, characteristics and operation. If used further, a depreciation may be charged.
Exceptions
The legal exceptions to the right of withdrawal apply only when they are actually applicable and clearly notified in advance. For a standard unused KiddyView-hardware ordering is in principle the normal reflection period.
For payment moment and method of refund read the reimbursement policy.